We do not offer cash refund but we are happy to offer exchange within the first 7 days of your delivery date.
Eligibility for Exchanges
We only replace items if they are due to our error – e.g. defective, damaged, wrong item, or wrong colour.
- The item must be unused, unaltered, unwashed and in the same condition that you received it.
- The item must be in the original packaging with attached tag.
- Sale items, gifts or personalized items cannot be exchanged.
- If the item for exchange is out of stock, we will offer another item with the same price.
- You will be responsible for all return shipping charges.
If you need an exchange, please send us an email first for review at firstname.lastname@example.org.