Most frequent questions and answers
Flapwrap is a Malaysian apparel distributor and reseller specializes in mens’ intant sarong that have multiple features, patent filed and one and only sarong that has a Syariah compliance panel.
Our other products include clothing and accessories.
So far, we do not have any physical store yet. We are currently a 100% online company. All orders can be made through online platform only.
We accept Billplz (all major domestic online banking) and direct transfer from online/CDM.
We can ship our product to anywhere in the world! However, the charges may vary depending on your country, currency exchange and quantity of the item. We can provide basic Domestic/Malaysia and International shipment with the charges started as below:
from RM 40
from RM 50
If your country is not listed in the order form, please contact us via email@example.com or Whatsapp us at +6019 217 6577.
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
We gladly accept the request for return or exchange (but no refund) for the product if you:
- received wrong colour
- received defect item e.g. wrong size, large holes, tear, stained on the item.
Returns must be unworn, in the state you received them, and in the original packaging and not damaged.
Returns are applicable to the products sold on www.flapwrap.com only, not including purchases from any other website/retail outlet/resellers.
Please contact us via firstname.lastname@example.org with your order number and we will review your request. Request for returned and exchange must be made within 7 calendar days (from the postmark date).
** All Sales, Promotional and Discounted items are not entitled for an exchange and are not returnable.
All discount codes are available for a limited time, while supplies last and cannot be used once expired. These discount codes are not redeemable for cash and are limited to one promotion per order unless stated, and in some cases the discount code can only be redeemed once per person in order to allow fair redemption and distribution of discount codes to all of our valued customers.
** Please note that excessive abuse or misuse of promotions and/or discount codes may result in order or item cancellation.
As an online business our prices change in response to fashion trends and suppliers, stock and demand from customers. In this case we will not refund the difference.
Yes, we do. For bulk orders, we suggest you become a Flapwrap Battalion. Bulk orders can also be made through our website – click here.
If you planned to order more than the quantity listed on our website, please contact us via email@example.com or Whatsapp +6011 5858 7720. We will get back to you as soon as possible.
We’re glad to hear you out! Please email us at firstname.lastname@example.org or Whatsapp us at +6011 5858 7720.
Same product with lower price?
Place your Pre-order item with us.
All orders can be made through our official website. Pre-order item will be marked as [PRE-ORDER] on the title of the product.
We want to reduce the inventory cost as one of the additional costs in traditional retail is inventory. By making Pre-order, we offer lower price and customers can experience direct savings.
Our Pre-order closing date for every collection will be stated on the info of every product launched. Please read the information before ordering.
If you buy now, the product is estimated to be shipped in 3 or 4 weeks after the Pre-order date closed. If you have questions regarding the shipping schedule, please contact us via email@example.com and provide us your Order number.
Yes of course. Please be aware that international orders will take longer to ship and have much higher shipping cost. If your country is not listed in the order form, please contact us via firstname.lastname@example.org or Whatsapp us at +6019 217 6577.